Refund Policy

Last updated: April 20, 2026

This Refund Policy applies to Wall of Forever ("Service"). Payments are processed through Lemon Squeezy. For operator details, see our Imprint.

1. General Policy

Wall of Forever is a digital placement service. Once content is approved and publicly visible, the service has been fully delivered. Refunds are therefore limited.

2. Refund Eligibility

A refund may be issued only in the following cases:

Duplicate purchase — the same brick was charged more than once due to a payment error
Technical failure — a confirmed issue on our end prevented content from being displayed

Requests must be submitted within 14 days of purchase to support@wall-of-forever.com.

3. Non-Refundable Situations

Refunds will not be issued where:

Content has been approved and is publicly visible
Content was removed due to policy violations
Fraudulent activity is detected
The user changed their mind after submission

4. Content Removal by Us

If we remove content due to policy violations, legal complaints, or third-party claims, no refund is owed.

5. Refund Method

Approved refunds are processed through Lemon Squeezy to the original payment method. Processing time depends on the payment provider and your bank.

6. Currency

Prices are displayed in EUR. Payments may be charged in local currency depending on payment provider settings. Refunds will be issued in the original payment currency.

7. How to Request a Refund

Send a request to support@wall-of-forever.com including your account email, transaction details, and a description of the issue.